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Malicious or criminal attacks accounted for 168 data breaches this quarter, while human error accounted for 85 data breaches. System faults accounted for nine data breaches. Malicious or criminal attacks differ from human error breaches in that they are deliberately crafted to exploit known vulnerabilities for financial or other gain. Many cyber incidents in this quarter appear to have exploited vulnerabilities involving a human factor, such as clicking on a phishing email or disclosing passwords.